Shipping policy
Shipping Policy
At Nawab Shawls, we aim to deliver your favorite shawls safely and on time. Please read our Shipping Policy to understand our delivery process.
1. Order Processing
Orders are processed after confirmation. Processing times may vary depending on order volume, product availability, and holidays.
2. Estimated Delivery Time
Our estimated delivery time is 4 to 6 working days. Delivery times may vary depending on your location, courier services, public holidays, and other unexpected circumstances.
Please note that the estimated delivery time is not a guaranteed delivery date.
3. Shipping Charges
Any applicable shipping or delivery charges will be communicated at checkout or before order confirmation. Customers are responsible for reviewing the total order amount before completing their purchase.
4. Shipping Address
Customers must provide a complete and accurate shipping address, including a valid phone number. Nawab Shawls is not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.
5. Delivery Delays
Although we do our best to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.
If your order is delayed, please contact us for assistance.
6. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your parcel. Include your order number and clear photos or videos showing the issue.
We will review your request and guide you through the available return, replacement, or refund options according to our Return and Refund Policy.
7. Contact Us
If you have any questions about shipping or your order, please contact us by email.
Email: realmuhammadahmadbaig@gmail.com
We appreciate your trust in Nawab Shawls and thank you for shopping with us.